Frequently Asked Questions (FAQ)

  1. How do I order?

You can order by:

  • Sending us an email at joyscakeandsweets@gmail.com
  • Using the Order / Quote Request Form
  • Calling or texting us at 647-619-CAKE (2253)
  1. Payment Options?

We accept the following:

  • E-transfer to joyscakesandsweets@gmail.com
  • Debit and Credit Card (additional 5%)
  1. What kind of cakes do you sell?

For our cakes selection, please see our Products-Cakes page.

  1. What kind of sweets do you sell?

For our list of sweet treats, please see our Products-Sweets page.

  1. Are your products nut/peanut free?

Although some of our products don’t have nuts/peanuts, they still may have come in contact with nuts/peanuts. Sorry!

  1. How much are your cakes and sweets?

You can find our prices in our Cake Prices page. Please note that the mentioned price does not include customization, vegan option or gluten-free option. For customized items, please contact us for a quotation.

  1. Do you customize cakes?

Yes, we do. Please contact us for a quotation.

  1. Cake Serving/Portion sizes?
Cake DimensionDessert ServingsParty Servings
6″ round1014
8″ round1428
10″ round2042
6″ square918
8″ square1632
10″ square2550
9″x13″ rectangle20-2529
  1. Do you deliver?

Yes, depending on availability. Delivery charge may apply depending on the distance and order handling.

  1. Shelf life?

Our products have 1 to 2 weeks shelf life. We don’t put any preservatives in our cakes and sweet treats.

  1. Can you ship my order?

We have products that can be shipped within Canada and the US. Please feel free to send us an email at joyscakesandsweets@gmail.com to inquire about shippable products. Thank you!

  1. What are your order terms?

You can find our order terms here.