Frequently Asked Questions (FAQ)

  1. How do I order?

You can order by:

  • Sending us an email at joyscakeandsweets@gmail.com
  • Using the Contact Form
  • Calling or texting us at 647-619-CAKE (2253)
  1. Payment Options?

For now, we only accept cash and E-transfers. We will be working on other payment options and will update you.

  1. What kind of cakes do you sell?

For our cakes selection, please see our Products-Cakes page.

  1. What kind of sweets do you sell?

For our list of sweet treats, please see our Products-Sweets page.

  1. Are your products nut/peanut free?

Although some of our products don’t have nuts/peanuts, they still may have come in contact with nuts/peanuts. Sorry!

  1. How much are your cakes and sweets?

You can find our prices in our Cake Prices page. Please note that the mentioned price does not include customization, vegan option or gluten-free option. For customized items, please contact us for a quotation.

  1. Do you customize cakes?

Yes, we do. Please contact us for a quotation.

  1. Serving/Portion sizes?

For Cakes:

Cake Dimension Dessert Servings Party Servings
6″ round 8-10 14
8″ round 12-16 26
10″ round 20-26 38
6″ square 9 18
8″ square 16 32
10″ square 25 50
9″x13″ rectangle 20-25 29

For Sweets:

    • Dates Squares (Food for the Gods)
      • 4-pack
      • 12-pack
      • Party Box 1 (30pcs)
      • Party Box 2 (60pcs)*
    • Chocolate Crinkles
      • 6-pack
      • 18-pack
      • Party Box 1 (30pcs)
      • Party Box 2 (60pcs)*
    • Cookies, Chocolate treats – depends on the order
      • Individually packed
      • Packed in a bag
      • Packed in a box

*Can be a combination of Dates Squares and Chocolate Crinkles

  1. Do you deliver?

Currently, we can only deliver around the following areas:

  • Scarborough
  • Markham
  • North York
  • Pickering
  • Downtown Toronto

Delivery charge depends on the distance and order handling.

  1. Can you do meet ups?

Not as of the moment.

  1. Shelf life?

Our products have 1 to 2 weeks shelf life. We don’t put any preservatives in our cakes and sweet treats.

  1. Can you ship my order?

We are working on shipping our products. We will announce once shipping is available. For now, we can only do pick up, meet ups and limited deliveries. Thank you!

  1. What are your order terms?

You can find our order terms here.

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